Privacy Policy

How we collect, use, and protect your information

Last Updated: April 15, 2025

Cendrawasih Technologies LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Geona mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Account information (name, email address, phone number, profile picture)
  • User-generated content (posts, comments, messages)
  • Payment information (if you purchase premium features)
  • Survey responses and feedback
  • Communications with us

1.2 Location Information

As a location-based service, Geona collects precise location information from your device when you use the app with location services enabled. This includes:

  • Your current location when using the app
  • The locations where you post content ("Geons")
  • Areas you search or browse within the app

You can control location permissions through your device settings, but please note that many core features of the Service require location data to function properly.

1.3 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information (type, operating system, unique device identifiers)
  • Log data (IP address, browser type, pages visited, time spent)
  • Usage patterns and preferences
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Create and update your account
  • Display location-relevant content based on your current position
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues, fraud, or illegal activities
  • Personalize your experience
  • Provide targeted advertising based on your preferences

3. Sharing of Information

3.1 With Other Users

When you create Geons or interact with other users, certain information is shared:

  • Your profile information (name, photo, level)
  • Content you post, including associated location data
  • Interactions with other users' content (likes, comments)

You can adjust some sharing preferences in your privacy settings within the app.

3.2 With Service Providers

We may share your information with third-party vendors, service providers, and consultants who need access to such information to carry out work on our behalf, such as:

  • Cloud hosting providers
  • Payment processors
  • Analytics services
  • Customer support tools
  • Marketing and advertising partners

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Retention

We store your information for as long as your account is active or as needed to provide you with the Service. We may retain certain information for legitimate business purposes or as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

6.1 Account Information

You can update, correct, or delete your account information at any time by logging into your account settings. If you wish to delete your account entirely, please contact us.

6.2 Location Information

You can control the collection of precise location data through your device settings. However, disabling location services will limit your ability to use certain features of the Service.

6.3 Push Notifications

You can opt out of receiving push notifications by changing your settings at the device level.

6.4 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

7. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete such information as quickly as possible.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@geonaapp.com.